Services
SaaS Product Development
A product other businesses can sign in to, pay for, and run without a founder sitting beside them.
What this work is
SaaS work covers the product a company sells as software: accounts, roles, billing, onboarding, and the admin the vendor needs once customers are live. Maitry Techwise also owns Restrowise, a restaurant SaaS, so this is a practice we use on our own product as well as on client work.
Problems this usually addresses
The idea is still a set of screens
A demo can look finished while accounts, permissions, and billing are still undefined.
Every customer is treated as a special case
Without a clear tenant boundary, the second customer forces a rewrite of the first.
Nobody owns the product after launch
A SaaS has to be operated: support questions, failed payments, and the next sensible feature.
Typical capabilities
- Accounts, roles, and a boundary between customers
- Subscription or usage billing scoped to how the product is actually sold
- Onboarding that a new customer can finish
- Vendor-side admin for the people running the service
- A structure that can take another customer without a rewrite
Engineering approach
Restrowise is the owned example: a restaurant product we design, build, and run. A client SaaS is scoped the same way. The first release has to be operable, not only presentable.
Technologies used for this kind of work
How an engagement runs
Planning names who the first customers are and what they must be able to do alone. Later modules wait until that core is real.
01
Discover
We learn the operation, the users, and the constraints before proposing software.
02
Plan
Scope, architecture, and a sequence of work that can be reviewed while it is being built.
03
Design
Flows and interface structure, resolved far enough that engineering is not guessing.
04
Engineer
Production-minded increments, with direct conversation from the people writing the code.
05
Test
Behaviour, integrations, and the paths people actually take, checked before release.
06
Launch & Evolve
Release, then stay with the product so it remains maintainable as the business changes.
Related work
Owned product
Restrowise
A restaurant management SaaS owned by Maitry Techwise, covering point of sale, kitchen tickets, billing, staff, and inventory.
Questions we are often asked
Is Restrowise the same as a client SaaS project?
Restrowise is owned by Maitry Techwise. Client products are built for the client. The engineering questions — accounts, billing, operations — are similar. Ownership is not.
Do you set the price of the product?
Commercial terms for a client product belong to the client. We implement the billing mechanics that those terms need.
Can a first version skip billing?
Sometimes, if the first users are invited and the billing model is not settled. We still design the account model so billing can be added without a rewrite.
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